Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- KSMy agent always responds quickly, and talks to me as “family”...Karen S., Burtonsville, MarylandCustomer since Apr 2025
“My agent always responds quickly, and talks to me as “family”, as opposed to treating me like a stranger. Very important that the agents listen to their customers—this makes them feel good about the company. Customer service is disappearing in so many businesses. It’s nice to know that your company/agents still value the relationship with the customers.”
- DSCF O’Connell has taken care of our family for over 50 years superbly...Donann S., Burtonsville, Maryland
“CF O’Connell has taken care of our family for over 50 years superbly and now that it’s just me, I wouldn’t think of changing. Linda is so helpful and polite and quick to respond. I highly recommend them.”
- CUnfailingly helpful when I need it. Nice people as well.Burtonsville, MarylandCustomer since Apr 2025
- C...have never been disappointed in their service.Burtonsville, MarylandCustomer since Apr 2025
“I’m able to get my agent 100% of the time that I call or I get an immediate return call. I have multiple policies and my agent is familiar with every type of coverage I have and does not hesitate to give advise or answer specific questions. I’ve used CF O’Connell since early 1980 and have never been disappointed in their service nor professionalism. I have referred friends to CF O’Connell in the past.”
- LSIt's a pleasure to be able to talk to a person...Leroy S., Burtonsville, MarylandCustomer since Apr 2025
“Nowadays whenever there’s a question you have to go through some sort of online connection. It’s a pleasure to be able to talk to a person most generally on the first call and get an answer within minutes. I’ve been with CF O’Connell for a long time and will continue to stay with them
” - KMWhenever i have a question, you have the answer.Kevin M., Burtonsville, MarylandCustomer since Apr 2025
- TS5-Stars!Tony S., Burtonsville, Maryland
- DDThis is a long standing family owned business.Dee D., Burtonsville, Maryland
“This is a long standing family owned business. They will treat you right.”
- BPFive-Stars!Bryan P., Burtonsville, Maryland
I love working with C.F. O’Connell!Shannon M., Burtonsville, MD“I love working with C.F. O’Connell! They are quick to respond and can always answer any of my insurance questions with ease!”
- EMEric M., Burtonsville, Maryland
“We have had quick responses to our questions and we have had helpful suggestions that have saved us money. I recommend Erie Insurance !”
Jeff, Burtonsville, Maryland“Judy has been our account manager for many years. She is friendly, knowledgeable, and professional. She has helped us save money on our home and auto insurance policies. When we were shopping for a new car, she provided us with insurance quotes that helped us understand the true monthly cost of the cars we were considering. We highly recommend Judy to friends and family.”
- Rachel W., Burtonsville, Maryland
“I’ve gotten my insurance through C.F. O’Connell & Sons for 15 years. They are always so helpful and happy to answer questions. When I call or email, they get back to me promptly. I’ve been very happy with the service they provide.”
- AAAnna A., Burtonsville, Maryland
“I have been a client under C.F. O’Connell & Sons Insurance for over 30 years. The staff has been nothing less than great, trained well to explain, and provide assistance thoroughly and with care. No need to shop around for insurance; very satisfied customer for a duration!!”
- Amy F., Burtonsville, Maryland
“We moved a couple of months ago and Erie was there for us. Our changes were seemless because Brandon is the best. Thank you so much!”
